balanced scorecard 17

–Briefly describe a business process that you are familiar with, for example, reserving and checking into a hotel.Develop at least 8 performance measures with at least one from each of the balance scorecard quadrants.Specify exactly how each would be calculated. Justify why you choose these measures.


In order to assist you with your homework assignment, I searched the internet to find some sample balanced scorecards. You will find there are many different formats, select the format that best fits your style. Make sure you come up with your own 8 performance measurements and do not copy from the samples.

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Remember you also have to justify why you selected the measurements in your scorecard. That can be a paragraph for each of the quadrants.

If you have any questions related to this assignment, please reach out to me.

choose one of the pic examples what is in the word file and use it

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